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1and1.com Web Hosting Review: CRITICAL DOWNTIME!

Monday, September 26th, 2011
Posted in Reviews by Joel Gross

I have used 1and1.com fairly extensively for my own servers and have had a multitude of problems with them, especially when it comes to billing and web hosting downtime.

Today, 1and1.com had a outage that affected all of their dedicated server clients (including my two servers an M & an XL).  The sites were out of commission for over 7 hours.  This affected mission critical applications I had entrusted to their hosting environment.

What happened when I tried to contact them? Their phone lines were down.  What happened when I wrote a note on their Facebook page? It was deleted by their IT staff who apparently were more focused on deleting comments on their Facebook wall then on fixing the server problem.

I am switching over major sites to Rackspace today and my others will follow when I have the free time to move them.

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