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United Airlines Lost My Luggage

Friday, April 13th, 2012
Posted in Advice by Joel Gross

I only brought carry-on items for my flight to Mexico City so that I could be sure I kept my luggage with me at all times and it was not lost. Prior to boarding, the gate agent got on the intercom and said everyone needed to bring their wheeled carry-ons up to the front to have them checked because United Airlines had overbooked the flight and wouldn’t have enough room for everyone’s carry-ons.

So then what happens?

I get to Mexico City and my bag with all of my clothes is totally and completely lost. United Airlines somehow has no idea if the bag is in Los Angeles, San Francisco, Mexico City or Mars.

I guess United Airlines was once a good airline, but I’ll avoid flying on it ever again. Virgin has been far better in my experience.